Frequently Asked Questions
Everything you need to know about PLEXKITS marketing templates, licensing, and support.
What does PLEXKITS stand for?
PLEXKITS stands for PLanning and EXecution KITS. Our mission is to provide marketing professionals, business owners, and organizers with the essential kits they need to plan their strategies and execute them with precision using our proven frameworks.
What software do I need to use these templates?
Our templates are designed for the tools you already use every day. Most are built natively for Microsoft Excel, Google Sheets, or Microsoft PowerPoint. We explicitly list the required software on every product page so you know exactly what you need before you buy.
Are the templates compatible with both Mac and PC?
Yes! Our Microsoft Office templates (Excel and PowerPoint) are fully compatible with both Windows and macOS. Our Google Sheets templates are cloud-based and work in any modern web browser on any operating system.
How do I access my downloads after purchase?
Immediately after your payment is processed, you will receive an automated email containing your unique download links. Additionally, you can log into your account on PLEXKITS.com at any time to view your order history and download your files.
Can I customize the colors and branding?
Absolutely. All PLEXKITS templates are fully unlocked. You have total control to change colors, fonts, logos, and layouts to match your personal brand or your clients' corporate identity.
What is included in the PLEXKITS Pro Membership?
The Pro Membership is our best value. It gives you lifetime access to every single template currently on the site, plus every new template we release in the future. It also includes an unlimited client license and priority technical support.
Do you offer support if I have technical issues?
Yes, we stand behind our products. Every individual template purchase includes 1 year of email support. Pro Members receive lifetime priority support. If you run into a formula error or have a question about how to use a feature, just reach out via our contact page.
Can I use these templates for my agency clients?
Individual templates are licensed for use within a single business. If you are an agency or freelancer using these tools for multiple clients, we require the PLEXKITS Pro Membership, which specifically grants you the right to use our kits for an unlimited number of client projects.
How often are sports-related templates updated?
Our sports brackets and tournament trackers (like March Madness, NFL Pick'ems, and the World Cup) are updated for every new season. If you have purchased an individual version or are a Pro Member, you will have access to these updated versions as soon as they are released.